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AI support without the AI circus

50 requests in.
5 decisions left.

Tickessa organises the communication chaos, summarises requests and drafts replies. You focus only on what genuinely needs a human.

Show me the calm

Humans stay in charge. Always.

Inbox tamedNot another tool.
Today

What needs attention?

5decisions
instead of 50 emails
Quick reply reviewFAIRdriving · Urgent
→
AI draft is readyORTNUNG · 24 sec
→
45 requests already pre-sorted
Less inbox✦More clarity✦Thoughtful replies✦Multiple projects✦Mobile first✦

Your inbox is not the problem.

The problem is that it expects you to decide what really matters.

Tickessa turns scattered communication into a clear workflow: understand incoming requests, avoid needless loops and surface the few decisions that matter.

Take a breath

Turn ‘Ugh.’ into ‘Sorted.’

Everything in

One inbox instead of five tab groups.

Project inboxes, forms and app reports stay clearly separated in one shared workspace.

Prep done

Read, sort and summarise.

Tickessa prepares context, priority and a reply draft. People get the short version instead of the novel.

You decide

Approve, edit or close.

On your phone, with generous controls and later by voice too. No app-store lock-in and no mouse fatigue.

What Tickessa is built for

Less admin.
More done.

Lean enough for small teams. Thoughtful enough for multiple products, inboxes and people with real responsibilities.

01

Everything lands in one place.

Emails, contact forms, app feedback and bug reports become one clear, traceable case.

02

AI handles the busywork.

Assign, summarise, prioritise and prepare suitable replies — so you do not have to read every hello three times.

03

You have the final say.

Sensitive replies never go out on their own. Review first, then approve. Automation only where you explicitly allow it.

Multiple projects. One head.

ORTNUNG here. FAIRdriving there. Everything still in view.

Separate colours, inboxes, reply styles, knowledge articles and responsibilities — without maintaining three different systems.

ORTNUNG 12 FAIRdriving 7 Wohnkabinen Forum 3

Voice control later too

‘Make it friendlier and send it.’

Web, App & Watch

One account. Every important decision.

Knowledge that works

Find the answer before a ticket is created.

Clear ownership

Who can do what? Checked server-side.

What Tickessa explicitly does not want to be

A monstrous call-centre system with 48 submenus.

  • ×
    No Zendesk clone

    Only features that genuinely save work every day.

  • ×
    No AI on autopilot

    Sensitive, legal or escalated cases stay in human hands.

  • ×
    No data roulette

    Clear roles, an audit trail and properly separated internal information.

Who it is for

For small teams with a surprising amount going on.

When several apps, websites or projects need support, but nobody wants to spend the day digging through inboxes.

Small product teams App and web businesses Multiple brands or projects People who value switching off

The price question, answered briefly

Tickessa does not have to save you an hour a day. Seven minutes is enough.

Less than one coffee per working day.And much more time to switch off.

Three options. No pricing maze.

You decide who looks after the engine room.

All prices exclude VAT. The self-hosted licence is billed annually; Hosted and AI remain monthly services that can be cancelled each month.

On your server

Tickessa Self-hosted

999 €excl. VAT
per year

For teams that prefer to run their own database and Tickessa instance and stay in control.

  • One production Tickessa instance
  • Your own MySQL or MariaDB
  • 12 months of updates and downloads
  • Version archive in your account
  • Free mobile and watch apps
  • Bring your own AI API
View annual licence
Low maintenance
Run by us

Tickessa Hosted

149 €excl. VAT
per month

We provide the app and database as a separate, managed customer instance.

  • Everything in Self-hosted
  • App and database operation
  • Backups, updates and monitoring
  • Bring your own AI API
Register interest
With Tickessa AI

Tickessa AI

249 €excl. VAT
per month

The complete solution: app, database and a predictable AI allowance from one provider.

  • Everything in Tickessa Hosted
  • AI sorts and summarises
  • Reply drafts with approval
  • Cost warnings and hard limits
Register interest

Hosted and AI are planned target prices. The €999 annual Self-hosted licence is being prepared with Paddle.

What you getSelf-hostedHostedAI
Runs on your infrastructureYes––
Updates applied automaticallyManualYesYes
Mobile and watch accessIncludedIncludedIncluded
Your own AI providerAvailableAvailableOptional
Tickessa AI allowance––Included

The API works both ways

Your AI.
Or ours.

Tickessa does not lock anyone into an opaque AI bundle. Connect your own provider or use a predictable Tickessa allowance. Keys stay on the server — never in the browser or app.

Your own API accessYou pay the AI provider directly and keep track of costs yourself.
Tickessa allowanceWe take care of the provider, limits and transparent usage.

Coming next: phone support joins in

Call received. Request understood. Ticket ready.

We are planning AI call handling that structures and summarises the request, then hands it to a person when needed. Telephony will be offered later as a fair usage-based add-on — spam, failed attempts and three-second calls should not appear on your bill.

Pilot before pricing
Connecting Paddle

Current progress

Sales are ready.
Product follows.

Pricing, customer accounts, licence logic and the secure download area are prepared. The Paddle checkout will open as soon as the first production-ready Tickessa release is available and the merchant account is connected.

View annual licence
Mobile cockpit foundation Roles and project model Own database and PHP foundation Self-hosted for €999 excl. VAT/year Customer account and download logic Paddle purchase flow prepared Secure, usable product foundation AI gateway and telephony pilot